All products on sale on Reflection website are covered by the manufacturer's warranty for a period of 24 months, limited to manufacturing defects imputable to the manufacturer. The warranty is valid from the purchase date. An invoice will be sent electronically a few days after the delivery of the order.
Goods travel under our responsibility: the products purchased on Reflection website are entrusted to the carrier packed to best to avoid breakage. In the event of glass breakage or other components of the lamps during transport, Reflection guarantees the replacement of the part if available in stock as quickly as possible and at free of charge. In case the spare is not available, a complete refund will be issued for the customer.
For replacement of glass breakage during installation, the customer can contact our Customer Care Department indicating the item reference ( SKU) . If you need help call our customer service at 01066293331 - from Sunday to Thursday at the working hours 10:00am- 5:00pm